Terms and Conditions

Last Updated: 25th May 2025

1. Introduction

Welcome to Life-Styles, a brand owned and operated by TCFC LTD ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from Life-Styles, based in Bristol, UK.

By accessing our website or making a purchase, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

2. Definitions

  • "Company" refers to TCFC LTD, trading as Life-Styles
  • "Customer," "you," or "your" refers to the individual accessing or using our website
  • "Products" refers to any items available for purchase through our website
  • "Services" refers to any services provided by Life-Styles
  • "Website" refers to our e-commerce platform and all associated pages

3. Acceptance of Terms

By using our website, placing an order, or engaging with our services, you confirm that:

  • You are at least 18 years old or have parental/guardian consent if under 18
  • You have the legal capacity to enter into these Terms
  • All information provided is accurate and complete
  • You will comply with all applicable laws and regulations

4. Products and Services

4.1 Product Information

We strive to display our products as accurately as possible. However:

  • Colors and images may vary slightly due to monitor settings
  • Product descriptions are provided in good faith but may contain minor inaccuracies
  • We reserve the right to correct any errors in product information
  • Availability is subject to stock levels

4.2 Product Availability

  • All products are subject to availability
  • We reserve the right to discontinue products at any time
  • If a product becomes unavailable after ordering, we will notify you and offer alternatives or a full refund

4.3 Pricing and Consumer Rights

  • All prices are displayed in British Pounds (GBP) including VAT at the applicable rate
  • VAT will be shown separately on invoices where required
  • We reserve the right to change prices at any time without prior notice
  • Price changes will not affect orders already confirmed and accepted
  • Under the Consumer Rights Act 2015, you have the right to cancel orders within 14 days (see our separate Returns Policy)
  • Distance selling regulations apply to all online purchases

5. Ordering and Payment

5.1 Order Process and Contract Formation

  • Orders placed through our website constitute an offer to purchase
  • We reserve the right to accept or decline any order at our discretion
  • A binding contract is formed when we send order confirmation
  • Order confirmation does not guarantee product availability
  • We may require additional verification for certain orders
  • We will notify you if we cannot fulfill your order

5.2 Payment Terms

  • Payment is required at the time of purchase
  • We accept major credit cards, debit cards, and other payment methods as displayed
  • All transactions are processed securely
  • You authorize us to charge your chosen payment method

5.3 Payment Security

  • We use industry-standard security measures to protect your payment information
  • We do not store complete credit card information
  • You are responsible for maintaining the confidentiality of your payment details

6. Website Use and User Conduct

6.1 Permitted Use

  • You may use our website for lawful purposes only
  • You may browse, search, and purchase products in accordance with these Terms
  • Personal use of website content is permitted

6.2 Prohibited Activities

You agree not to:

  • Use our website for any illegal or unauthorized purpose
  • Interfere with or disrupt our website or servers
  • Attempt to gain unauthorized access to our systems
  • Submit false or misleading information
  • Engage in any activity that could harm our business or reputation
  • Use automated systems to access our website without permission
  • Violate any applicable laws or regulations

7. Intellectual Property

7.1 Our Rights

  • All website content, including text, images, logos, and designs, is owned by Life-Styles
  • You may not reproduce, distribute, or use our content without written permission
  • Our trademarks and brand names are protected intellectual property
  • Unauthorized use of our intellectual property is prohibited

7.2 User Content

  • Any content you submit (reviews, comments, etc.) may be used by us for marketing purposes
  • You retain ownership of your submitted content
  • You grant us a non-exclusive license to use, modify, and display your content
  • You are responsible for ensuring your content does not infringe third-party rights
  • We reserve the right to remove any user content at our discretion

8. Account Responsibilities

8.1 Account Security

  • You are responsible for maintaining the security of your account
  • You must notify us immediately of any unauthorized access
  • You are liable for all activities under your account
  • Use strong passwords and keep login details confidential

8.2 Account Information

  • You must provide accurate and up-to-date information
  • You agree to update your information when necessary
  • False information may result in account suspension or termination

9. Website Availability and Technical Issues

9.1 Service Availability

  • We strive to maintain website availability but cannot guarantee uninterrupted service
  • We may suspend or restrict access for maintenance, updates, or other reasons
  • Scheduled maintenance will be communicated when possible

9.2 Technical Disclaimers

  • We are not liable for technical issues beyond our reasonable control
  • Website functionality may vary across different devices and browsers
  • We recommend using updated browsers for optimal experience

10. Disclaimers and Warranties

10.1 Website Disclaimers

  • Our website is provided "as is" without warranties of any kind
  • We do not guarantee that our website will be error-free or uninterrupted
  • We disclaim all warranties except those required by law

10.2 Product Quality and Consumer Rights

  • All products are sold with full consumer rights under UK law
  • Under the Consumer Rights Act 2015, products must be of satisfactory quality, fit for purpose, and as described
  • You have the right to reject faulty goods and receive a full refund within 30 days
  • After 30 days, you may be entitled to repair, replacement, or partial refund
  • These rights are in addition to any manufacturer warranties
  • Nothing in these Terms affects your statutory consumer rights

11. Limitation of Liability

11.1 General Limitations

  • Our liability is limited to the maximum extent permitted by law
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid for the relevant product or service

11.2 Specific Exclusions

We are not liable for:

  • Loss of profits or business opportunities
  • Data loss or corruption
  • Third-party actions or content
  • Force majeure events

11.3 UK Consumer Rights Protection

  • Nothing in these Terms excludes or limits liability for:
    • Death or personal injury caused by negligence
    • Fraud or fraudulent misrepresentation
    • Breach of terms implied by the Consumer Rights Act 2015
    • Any other liability that cannot be excluded under UK law
  • Our liability limitations apply only to the extent permitted by law
  • Your statutory consumer rights under UK consumer protection legislation are fully preserved

12. Indemnification

You agree to indemnify and hold harmless TCFC LTD (trading as Life-Styles), its directors, employees, and agents from any claims, damages, or expenses arising from:

  • Your use of our website or products
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit to our website
  • Your breach of any applicable laws

13. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters or extreme weather
  • Government actions or regulatory changes
  • Labor disputes or strikes
  • Technical failures or cyber attacks
  • Supplier issues or supply chain disruptions
  • Pandemic or health emergencies

14. Termination

14.1 Termination by Us

We may terminate or suspend your access to our website at any time for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Protection of our business interests
  • Any other reason at our sole discretion

14.2 Effect of Termination

Upon termination:

  • Your right to use our website ceases immediately
  • Outstanding orders may be cancelled at our discretion
  • These Terms shall survive termination where applicable

15. Governing Law and Jurisdiction

15.1 Applicable Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

15.2 Jurisdiction

Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15.3 UK Consumer Rights

Nothing in this section affects your rights as a consumer under:

  • The Consumer Rights Act 2015
  • The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
  • Any other applicable UK consumer protection legislation

16. Dispute Resolution

16.1 Initial Contact

We encourage you to contact us directly to resolve any issues before taking formal legal action.

16.2 Good Faith Resolution

Both parties agree to attempt to resolve disputes in good faith through direct communication.

16.3 Alternative Dispute Resolution

We may suggest mediation or other alternative dispute resolution methods for complex disputes.

17. Modifications to Terms

17.1 Right to Modify

We reserve the right to modify these Terms at any time at our sole discretion.

17.2 Notice of Changes

  • Material changes will be communicated via email or prominent website notice
  • Continued use of our website after changes constitutes acceptance of modified Terms
  • The "Last Updated" date will reflect any modifications

17.3 Rejection of Changes

If you do not agree to modified Terms, you must discontinue use of our website.

18. General Provisions

18.1 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18.2 Entire Agreement

These Terms, together with our Privacy Policy, Shipping and Returns Policy, and any other referenced policies, constitute the entire agreement between you and Life-Styles regarding website use and purchases.

18.3 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

18.4 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.

20. Company Information

TCFC LTD (Trading as Life-Styles)

Registered Office:
Frampton Cotterell
Bristol BS36 2GD
United Kingdom

Email: accounts@life-styles.co.uk

These Terms and Conditions are effective as of the date last updated above.